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Event Policies

Ticket Limitations

Check your tickets upon issue for any errors. Tickets are valid only for the date, time, and/or showing for which they are issued. Venues reserve the right to refuse entry to early- or late-arrivals. Unused tickets will not be reissued or refunded under any circumstances.

Venues & Event Providers

Venues and event providers are independent entities. As such, the ticketing agent, SageMint LLC, makes no representations or guarantees of safety, service, cleanliness, comfort, or any other provision.

Venues maintain their own facility rules, and safety standards. Please contact the host venue to inquire about:

  • facility rules
  • parking procedures
  • age restrictions
  • age appropriateness of content
  • health or safety warnings
  • masking requirements and other COVID protocols
  • accommodations for special needs
  • accommodations for late or early arrival
  • other questions

Ticket holders are responsible for verifying all representations and requirements with individual venues and/or event providers.

Minor Children

All children under the age of 18 must be supervised by a parent or guardian at all times.

Returns & Refunds

Unless otherwise noted, event tickets sales are FINAL and NON-REFUNDABLE. No refunds will be issued for unused tickets.

Event tickets may be transferable to another person, on a case-by-case basis. Please contact us PRIOR TO THE EVENT for more information.

Event Cancellation

If an event is canceled, refunds (not including transaction fees) or replacement tickets will be issued, at our discretion.

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